Privacy Policy

Last Updated: September 3, 2026

At Prakeerthi Gastro | Dental Care, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, submit an enquiry, request an appointment, or interact with our services through this website.

By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the website.

1. About This Privacy Policy

This Privacy Policy applies to information collected through the Prakeerthi Gastro | Dental Care website and related online enquiry and appointment services.

Our website provides information about our healthcare services, including dental and gastroenterology services, and allows visitors to contact us or request appointments.

This policy explains:

• What information we collect
• How we collect your information
• Why we use your information
• How we protect your information
• When your information may be shared
• How cookies and similar technologies may be used
• How long we retain information
• Your rights regarding your personal information
• How you can contact us regarding privacy concerns

2. Information We Collect

Depending on how you interact with our website, we may collect certain information that you voluntarily provide.

2.1 Personal Information

When you submit an enquiry or appointment request, we may collect information such as:

• Full name
• Phone number
• Email address
• Preferred appointment date or time
• Department or service you are interested in
• Message or enquiry details
• Any other information you voluntarily provide through the website

Please avoid submitting unnecessary sensitive medical information through general website forms unless specifically requested by the clinic.

2.2 Technical Information

When you visit our website, certain technical information may be collected automatically, which may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Website pages visited
• Date and time of access
• Referring website or page
• General website usage information

This information may be used to maintain website functionality, improve performance, prevent misuse, and understand how visitors use our website.

3. How We Collect Information

We may collect information through:

• Appointment request forms
• Contact forms
• Enquiry forms
• Telephone or communication details submitted through the website
• Cookies and similar technologies
• Website analytics and technical logs
• Information that you voluntarily provide when communicating with us

We only seek information that is reasonably necessary for the relevant purpose.

4. How We Use Your Information

Information collected through our website may be used for legitimate purposes, including:

• Responding to your enquiries
• Processing appointment requests
• Contacting you regarding your requested appointment
• Providing information about our healthcare services
• Confirming, changing, or cancelling appointments
• Responding to questions or requests
• Improving our website and user experience
• Maintaining website security
• Preventing fraudulent, abusive, or unauthorized activity
• Maintaining appropriate administrative records
• Complying with applicable legal or regulatory requirements

We will not use your personal information for purposes unrelated to the reason for which it was collected unless permitted or required by applicable law.

5. Appointment and Enquiry Information

If you use our website to request an appointment or submit an enquiry, the information you provide may be used by the clinic or authorized personnel to contact you and manage your request.

Submitting an online appointment request does not necessarily mean that an appointment has been confirmed. The clinic may contact you to verify availability and confirm the appointment.

If you provide a phone number or email address, you authorize the clinic or its authorized representatives to use that information to respond to your enquiry or appointment request.

6. Medical and Health Information

The website may provide general information about dental and gastroenterology services. Such information is intended for general awareness and does not replace consultation with a qualified healthcare professional.

We recommend that you do not submit detailed medical records, financial information, passwords, or other highly sensitive information through general contact forms unless the clinic specifically requests it through an appropriate and secure communication channel.

Any health-related information that you voluntarily provide may be handled by authorized personnel for legitimate healthcare, administrative, communication, or appointment-related purposes, subject to applicable laws and professional obligations.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember certain website preferences
• Understand website traffic and usage
• Improve website performance
• Maintain essential website functionality
• Identify technical issues
• Improve the overall user experience

Some cookies may be provided by third-party services used by the website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

8. Third-Party Services

Our website may use third-party services to support website functionality, analytics, security, communication, maps, forms, or other services.

These third-party providers may process certain technical or personal information according to their own privacy policies and terms.

Where applicable, third-party services may include:

• Website analytics services
• CAPTCHA and security services
• Hosting and infrastructure providers
• Email or communication services
• Map or location services
• Website performance and monitoring services

We encourage users to review the privacy policies of relevant third-party services when interacting with their features.

9. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be accessed or shared when reasonably necessary with:

• Authorized clinic staff
• Healthcare professionals involved in providing services
• Service providers supporting website operations
• Hosting, technology, communication, or security providers
• Professional advisors where necessary
• Government authorities or regulatory bodies where required by law
• Other parties where disclosure is necessary to protect legal rights, safety, or prevent fraud or misuse

Any sharing of information will be limited to what is reasonably necessary for the relevant purpose, subject to applicable legal requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including appointment administration, responding to enquiries, maintaining business and healthcare-related records, resolving disputes, complying with legal obligations, and enforcing applicable agreements.

The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

12. Your Choices and Rights

Depending on applicable law, you may have rights relating to your personal information, which may include:

• Requesting information about the personal data we hold about you
• Requesting correction of inaccurate or incomplete information
• Requesting deletion of information where legally permissible
• Withdrawing consent where processing is based on consent
• Requesting clarification regarding how your information is being used
• Raising a privacy-related concern or complaint

Requests may be subject to reasonable verification to protect your information from unauthorized access.

To exercise any applicable privacy rights, please contact us using the contact details provided on our website.

13. Communications

If you submit your contact information through an enquiry or appointment form, we may contact you by phone, email, or other communication methods you have provided in order to:

• Respond to your enquiry
• Confirm or manage an appointment
• Provide information related to your request
• Communicate necessary service-related information

We will not use your contact information for unrelated promotional communication without an appropriate lawful basis or consent where required.

14. Children's Privacy

Our website is intended for general use and is not specifically directed toward children.

We do not knowingly collect personal information from children through the website for purposes unrelated to providing appropriate healthcare services or responding to legitimate requests.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

15. External Links

Our website may contain links to third-party websites, social media platforms, healthcare resources, or other external websites.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage you to periodically review this page to remain informed about how we handle personal information.

17. Disclaimer

The information provided on this website is intended for general informational purposes and should not be considered a substitute for professional medical advice, diagnosis, or treatment.

For medical concerns, diagnosis, treatment recommendations, or emergencies, please consult an appropriately qualified healthcare professional or seek appropriate emergency medical assistance.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website.

Prakeerthi Gastro | Dental Care

Website: dental.oraiyan.com

For privacy-related enquiries, please mention "Privacy Policy Enquiry" in your communication so that your request can be directed appropriately.